Warranty

The DeliVita wood-fired, Eco-gas and Pro oven comes with a no quibble Lifetime warranty for total peace of mind when you register your oven within 30 days of purchase.

Diavolo comes with a 1 year warranty, when you register your oven it will extend to 5 years.

The warranty applies to the original purchaser of the Product and does not extend where Products have been resold, except for those Products purchased from a DeliVita Reseller. You will be required to provide proof of purchase. If purchasing a Product as a gift, the recipient of the Product will have to register their warranty.

How to register:

On day of purchase drop us an email to hello@delivita.com. We need a portal link and let us know where you purchased the oven from, and include the serial number, your name and address and any contact details you have. Products must be registered within 30 days of purchase to qualify for the extended warranty.

What your DeliVita wood-fired, Eco-gas and Pro oven warranty covers:

Cracking to the interior of the oven, Hairline cracks on the refractory base stone will occur over time, this will not effect the performance of your oven

Heat/ sun discolouration of the shell

Damages from environmental factors

Regulator and hose damage

Cracking to the exterior shell

Damage to the stainless steel casing.

Gas Appliances have a 1 year warranty, these need to be serviced every 6 months for commercial and 12 months domestic use. Proof of service is required.

What your Diavolo warranty covers:

Heat/ sun discolouration of the shell

Damages from environmental factors

Regulator and hose damage

Control module

Cracking to the exterior shell

Leg construction

Damage to the stainless steel casing.

Gas Appliances have a 1 year warranty, these need to be serviced every 6 months for commercial and 12 months domestic use. Proof of service is required.

Accessories

All accessories come with a 1 year warranty

Unauthorised alterations to the Products will result in the warranty being void and that any purchase of Products made outside of an authorised third party or retail channel will result in the warranty being void.

• You shall be liable to cover any reasonable costs incurred by us for the replacement of any Products under the above warranty claim conditions in the following circumstances:
• Result of defective part not covered by the commercial or residential warranty as previously set out.
• No fault is found
• Incorrect installation
• Damage caused at your premises
• Products being used in conjunction with other goods not supplied by us
• Modifications made by you or as a result of your instructions to a third party
• Caused by external or environmental factors

DeliVita may from time to time change the design of its products. Nothing contained in this warranty shall be taken to oblige DeliVita to include such design changes into previously manufactured products, nor shall such changes be construed as an admission that previous designs were defective.

If a problem occurs you can contact us directly either by phone on +44 (0) 1484 608989 or by email on hello@delivita.com.