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Terms & Conditions

1. Purchase Contract:

This web site is operated by Gastronomy Plus Ltd (“we”, “us” or “our”). All purchases made on this web site are governed by these Terms and Conditions at any time although the Terms and Conditions governing any given purchase will be those in effect at the date of your order. If you order goods after we have published the changes you will be bound by those changes. Accordingly, you should check prior to each order to ensure that you understand the precise terms and conditions applicable to your purchase. To assist you in determining whether the Terms and Conditions have changed since your most recent order we will display the date when these Terms and Conditions were most recently updated.

We will confirm acceptance of your order. This will occur either by message on the website immediately after you have confirmed your order, or by us sending an e-mail to the email address you have provided to us. We may do both, in which case the acceptance will occur on whichever arrives sooner of the web message and the email. At this point the purchase contract will be made and we will supply the goods to you in accordance with your order and these Terms and Conditions.

2. Placing an Order

By clicking ‘Place Order’ you are submitting an offer to purchase the products subject to our standard trading terms as laid out below. Please check your items on the order prior to submission.

We can deliver worldwide, charges apply and vary depending on destinations. Please contact our Customer Service team on +44 (01524) 770060 or email: Hello@Delivita.com if you require further information on deliveries to your destination location.

Acceptance of your order is not a guarantee by us of the availability of the Products and all acceptances are the subject of availability of the Products. If the Products which you have ordered are not available, we shall inform you of this as soon as possible and advise you of lead times.

As a private consumer payment shall be made upon order placement, Payments for private consumers can be made in three instalments.

For trading partners and retailers this will be payment upon our agreed trading terms.

Late payments may be subject to interest at 3% above the Bank Of England’s base rate.

Ownership of the goods shall not pass to the purchaser until full payment has been made.

Your Data is handled in accordance with applicable data protection law.

3. Product Pricing:

delivita.com make every effort to ensure that the pricing displayed on our website is correct.

However, if an error in the pricing of a product is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable).

The processing of an order can be cancelled or corrected by us at anytime up to the shipment of that order and any related items.

We reserve the right to alter all product pricing without notice.

The title in any products ordered from us does not pass to you, the purchaser until we have received and processed a full valid payment, and that payment has been made into our own bank account and your order has been shipped from our warehouse.

4. Availability:

Although we endeavour to hold stock of all the items advertised for sale on our site this cannot be guaranteed so that by acknowledging receipt of your order we are not creating a binding contract to supply what you have ordered but which we do not have in stock. The content of the site is managed and therefore any products that are out of stock should not be visible.

In the event of unavailability for whatever reason, we will advise you of our position when we receive your order and we will await your subsequent instructions.

5. Accuracy of Information:

We attempt to be as accurate as possible when describing our products on the Website; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours or other content available on the Website are accurate, complete, reliable, current, or error-free.

6. Appearance of Products

Whilst every effort is made to give true representation of colours and brightness, all our goods, different web browsers and screen quality will portray these in different lights and brightness’s, so may vary slightly to your perception.

Similarly with our printed matter, illustrations and any pictorial guides may vary in tone and therefore are an indication of the exact colour only.

7. Risk & Ownership Transfer

Ownership of the products purchased pass to the buyer following receipt of payment.

Damage Risk passes to the purchaser when:

  1. Once your goods are signed for At your choice of delivery points as stated on your order
  2. When we have agreed an incoterm this time and date will be the final decision as specified
  3. In general other than as stated above, risk will transfer to the purchaser once goods leave our premises

8. Account Registration:

8.1 To register with delivita.com you must be over eighteen years of age.

8.2 You must ensure that the details provided by you on registration or at any time are correct and complete.

8.3 You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

8.4 delivita.com may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

8. Fraud Protection:

We reserve the right to refuse to process and order due to suspected fraud or unauthorised or illegal activity. If such is the case, we may reject your order of our customer service department may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We reserve the right to cancel any order using any promotional code, at our sole discretion. If any order cancellation occurs you will be credited in full for the cancelled orders. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

9. Disputes:

With respect to any dispute regarding the Website, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of the EU.

10. General:

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You may wish to block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website, this will be due to blocking essential cookies that allow our website to operate correctly.

From time to time, we may send you promotional and seasonal offers.

All rights on developmental intellectual property rights are reserved. Similarly, we reserve the right to alter and amend terms, conditions and designs to any products.

Terms and conditions of all sales contracts shall be governed and regulated under English Law and in English Language, and any legal proceedings shall be brought fore the law in an English court.

By using this Website, you acknowledge and agree that these Terms and Conditions, which include our Privacy Policy constitute the complete and exclusive agreement between us concerning your use of the Website, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Website. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such terms and conditions.

Gastronomy Plus Ltd, Central Barn, Hornby Road, Lancaster, LA2 9JX, United Kingdom

11. Euro Promotion

 

Get ready for some sizzling excitement! We're giving 10 lucky customers the chance to win back the purchase price of the Diavolo oven and 1 lucky customer the chance to win back the full purchase price of a DeliVita Wood Fired Oven. But wait, there's more! One super fortunate winner will not only win the cost of their purchase back but will also have Marco, our top chef, cook for them at a home party. We'll cover all the ingredients, of course! All you need to do is whip up one of the 24 recipes from our Euro's menu, snap a pic of the oven and your creation, and tag us on Instagram for your shot at winning. Let the culinary adventures begin!

  • Eligibility: Open to residents of the United Kingdom aged 18 and over, excluding employees of Gastronomy Plus and their immediate families.
  • Entry: To enter the competition, participants must purchase the Diavolo Gas Fired Pizza Oven package or the DeliVita Wood Fired Oven as described above and cook one of the 24 recipes from the Euro's menu provided by DeliVita. Participants must then take a photo of their cooked dish and post it on Instagram, tagging @hellodelivita in the caption.
  • Ovens must be purchased between 13th June and 15th July.
  • Competition Period: The competition opens on the 13th June 2024 and closes on 15thJuly 2024. Entries received outside of this period will not be considered.
  • Prize Draw: Ten winners will be selected at random to win a refund of the purchase price of the Diavolo oven. 1 winner will be selected at random to win a refund of the purchase price of a DeliVita Wood Fired Oven. One additional winner from the 11 winners will be selected at random to have Marco, the DeliVita chef, cook for them at a home party for up to 20 guests. All ingredients for the home party will be provided by DeliVita.
  • Winner Notification: Winners will be notified via direct message on Instagram within 7 days of the closing date. Winners must respond within 14 days to claim their prize. If a winner does not respond within this time frame, another winner may be selected.
  • Prize Redemption: Winners of the refund prize will receive their refund via the original payment method used for purchasing the oven. The home party prize winner will need to coordinate with DeliVita to schedule the party at a mutually agreed-upon date and time.
  • Publicity: By entering the competition, participants agree to participate in any promotional activity related to the competition, including the use of their name and likeness for promotional purposes.
  • General: DeliVita reserves the right to amend or withdraw the competition and these terms and conditions at any time without notice. The decision of DeliVita regarding any aspect of the competition is final and binding.
  • Data Protection: Any personal data collected during the competition will be used solely for the purpose of administering the competition and will not be shared with third parties without the entrant's consent.
  • Governing Law: These terms and conditions are governed by English law, and any disputes arising out of or in connection with them shall be subject to the exclusive jurisdiction of the English courts.
  • We are unable to offer the free dough element of the promotion to Scotland due to delivery restrictions.

12. Delivita Outlet

  • Items purchased from our outlet store are non-returnable if the return reason is related to any of the imperfections we have already disclosed. When purchasing from our outlet store you accept the imperfections of the product.